Privacy Policy

BQD Technology Services' Privacy Policy

Effective Date: May 27, 2025

This Privacy Policy describes how [Your Company Name] ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from [Your Website Address] (the "Site") or otherwise interact with our services (collectively, the "Services").

1. What Information We Collect

We collect various types of information from and about you when you use our Services, including:

 * Personal Information You Provide Directly:

   * Contact Information: Name, email address, postal address, phone number.

   * Account Information: Username, password, purchase history.

   * Payment Information: Credit card details (processed by our secure payment gateway, we do not store full credit card numbers), billing address.

   * Order Information: Products purchased, shipping details, order notes.

   * Communications: Records of your correspondence with us (e.g., customer service inquiries, reviews, feedback).

   * Demographic Information (optional): Age, gender, preferences, interests (if you choose to provide them).

 * Information Collected Automatically (through cookies and similar technologies):

   * Device Information: IP address, browser type, operating system, device identifiers.

   * Usage Data: Pages visited, time spent on pages, links clicked, referring URL, search terms, Browse history, and other interaction data.

   * Location Information: General geographic location derived from your IP address.

   * Transaction Data: Details of your purchases and interactions with our Site.

 * Information from Third Parties:

   * We may receive information about you from third-party services, such as analytics providers, advertising partners, and social media platforms, to help us improve our Services and marketing efforts. For example, if you log in through a social media account, we may receive certain information from that platform.

2. How We Use Your Information

We use the information we collect for various purposes, including:

 * To Provide and Maintain Our Services:

   * Processing and fulfilling your orders.

   * Managing your account and providing customer support.

   * Sending order confirmations, shipping notifications, and other transactional communications.

   * Facilitating returns and exchanges.

 * To Improve and Personalize Your Experience:

   * Customizing your shopping experience (e.g., product recommendations).

   * Analyzing trends and usage patterns to enhance our Site and Services.

   * Developing new products and features.

 * For Marketing and Advertising:

   * Sending you promotional offers, newsletters, and marketing communications about our products and services (you can opt-out at any time).

   * Personalizing advertisements based on your interests and Browse behavior.

   * Measuring the effectiveness of our marketing campaigns.

 * For Security and Fraud Prevention:

   * Protecting our Site and Services from unauthorized access, fraud, and other malicious activity.

   * Verifying your identity.

 * For Legal and Compliance Purposes:

   * Complying with legal obligations, such as tax and accounting requirements.

   * Responding to lawful requests from public authorities.

   * Enforcing our Terms of Service.

3. How We Share Your Information

We may share your personal information with the following categories of recipients:

 * Service Providers: We engage third-party service providers to perform functions on our behalf, such as payment processing, shipping, order fulfillment, data analytics, marketing, IT support, and customer service. These providers only have access to the personal information necessary to perform their functions and are obligated to protect it.

 * Payment Processors: Your payment information is securely handled by our PCI-compliant payment gateway providers (e.g., Shopify Payments, Stripe, PayPal). We do not store full credit card numbers on our servers.

 * Shipping Carriers: We share your name, address, and contact information with shipping companies to deliver your orders.

 * Marketing and Advertising Partners: We may share certain data (e.g., aggregated usage data, anonymized identifiers) with advertising networks and social media platforms to deliver targeted advertisements. This may involve the use of cookies and similar technologies.

 * Affiliates and Business Partners: We may share information with our affiliated companies or trusted business partners for joint marketing efforts or to offer complementary services.

 * Legal and Law Enforcement: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena).

 * Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transaction, your personal information may be transferred as part of that transaction.

 * With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Site and hold certain information.

 * Cookies: Small data files placed on your device. They help us remember your preferences, understand how you interact with our Site, and provide a more personalized experience.

 * Web Beacons/Pixels: Small graphic images used to track website usage and email open rates.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. For more information about how we use cookies, please see our [Link to your Cookie Policy, if separate, or expand here].

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to retain your personal information, we will securely delete or anonymize it.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

 * Access: You have the right to request a copy of the personal information we hold about you.

 * Rectification/Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

 * Erasure ("Right to Be Forgotten"): In certain circumstances, you have the right to request that we delete your personal information.

 * Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain situations.

 * Objection to Processing: You have the right to object to the processing of your personal information for direct marketing purposes or where our processing is based on legitimate interests.

 * Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

 * Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

 * Complaint: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

For California Residents (CCPA/CPRA Rights):

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These include:

 * Right to Know: You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected about you, the categories of sources from which personal information is collected, the purposes for collecting or selling personal information, and the categories of third parties with whom we share personal information.

 * Right to Delete: You have the right to request the deletion of your personal information collected by us, subject to certain exceptions.

 * Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information (as defined by CCPA) to only that which is necessary to perform the services or provide the goods reasonably expected by an average consumer.

 * Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact us using the contact details provided below. We may need to verify your identity before fulfilling your request.

For European Economic Area (EEA) and UK Residents (GDPR Rights):

If you are located in the EEA or UK, you have certain rights under the General Data Protection Regulation (GDPR). These rights are generally consistent with those listed above (Access, Rectification, Erasure, Restriction, Objection, Data Portability, Withdraw Consent).

Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the information we collect and the specific context in which we collect it. We may process your personal information because:

 * We need to perform a contract with you (e.g., fulfilling your order).

 * You have given us explicit permission to do so (e.g., for marketing communications).

 * The processing is in our legitimate interests and not overridden by your rights (e.g., for fraud prevention, analytics).

 * To comply with the law (e.g., tax regulations).

8. Children's Privacy

Our Services are not intended for individuals under the age of [Your Minimum Age, e.g., 16 or 13, depending on your target audience and legal requirements]. We do not knowingly collect personal information from children without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Site and updating the "Effective Date" at the top. Your continued use of the Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us:

By email: support@bqdtechnology.com or through our website.